Job Description
NYC Metro Facility Services
Commercial cleaning & facility services across NY, NJ & CT
Lead a cleaning crew across one or more commercial accounts, ensuring quality and safety standards are met on every shift.
Primary responsibilities
- Supervise assigned cleaning technicians and/or porters
- Verify attendance, punctuality, uniforms, and staff readiness
- Review work orders and ensure crews understand the scope
- Conduct quality-control inspections
- Verify required photo documentation
- Communicate deficiencies and corrective actions
- Assist with training and onboarding new team members
- Escalate client concerns or operational problems to management
- Maintain accurate site documentation
- Ensure OSHA and company safety procedures are followed
Preferred qualifications
- 3+ years of commercial cleaning, janitorial, custodial, facilities, or building-service experience
- At least 1 year of team-lead, supervisory, or management experience preferred
- Strong leadership and communication skills
- Ability to manage staff independently
- Smartphone and basic technology proficiency
- Valid driver’s license strongly preferred
- OSHA 10 preferred; OSHA 30 is a plus depending upon assignment
- Previous school, commercial, healthcare, government, construction, or institutional experience is a plus
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